Purrfectly Local Website: Customer Privacy Notice

This privacy notice tells you what to expect us to do with your personal information, once it has been entered by you via the Contact Information Form on the Purrfectly Local Website. This privacy policy complies with The General Data Protection Regulation (GDPR).

What information we collect, use, and why

We collect or use the following information to provide services and goods:

  • Personal Identification Information – Names and contact details

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Personal Identification Information – Names and contact details

Where we get personal information from

  • Directly from users/clients via the website Contact Information Form.

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website here: Your data protection rights | ICO. To make a data protection rights request, please contact us using the contact details at the bottom of this privacy notice.

Our lawful basis for the collection and use of your data

Our lawful basis for collecting or using personal information via Purrfectly Local’s web-based Contact Form to provide services and goods, and for dealing with queries, complaints or claims is:

  • Consent – As you instigate the contact with Purrfectly Local via the web form, we have permission to contact you about the provision of Purrfectly Local’s cat sitting services and queries relating to that service. You have the right to withdraw your consent at any time.

How long we keep your information

After an initial enquiry from yourself via the web form, we keep the information you have provided up to the point that you tell us you no longer wish to hear from us. You can request a copy of your data at any time.

Your acceptance of these policy terms

By using this website, you acknowledge that you have read and agree to this policy. Please do not use the Purrfectly Local website if you disagree with this policy.

Policy updates

Purrfectly Local reserve the right to update this policy at any time. A notification will appear on the front page of the website whenever this policy changes. Existing Purrfectly Local customers also receive these notifications via email. You will be considered to have accepted any changes to this policy if you continue to use the website after they are posted.

Policy or Website Queries

Please contact us with any questions you may have regarding this Privacy Policy or your interactions with this site. Users and customers can ask for a copy of the personal data we have on file. They also have the option to ask us to delete this data. If you have any queries about our use of your personal data, please contact us.

Policy last updated:

6th November 2024